[03:58:18] <MirahezeRelay>	 <paladox, replying to rhinosf1> Easy peasy. All for the profits.
[03:58:28] <MirahezeRelay>	 <paladox> Hate and I mean absolutely hate British Gas
[03:58:45] <MirahezeRelay>	 <paladox> That newspaper that reported what they did to people is diobolical
[03:59:14] <MirahezeRelay>	 <paladox> I’ve heard good things about octopus
[03:59:39] <MirahezeRelay>	 <paladox, replying to owenrb> What’s a forced switching warrant
[06:31:26] <MirahezeRelay>	 <owenrb, replying to paladox> Warrant to force entry into a home to change a meter into prepayment
[09:41:39] <MirahezeRelay>	 <originalauthority, replying to rhinosf1> tusty British Gas
[09:42:15] <MirahezeRelay>	 <rhinosf1, replying to originalauthority> I hate them with a passion
[09:42:46] <MirahezeRelay>	 <rhinosf1> When I've unfucked the mess, I'm leaving them for @owenrb
[09:43:44] <MirahezeRelay>	 <originalauthority> [1/2] Don't think there is any energy company in the UK that is actually good. 
[09:43:44] <MirahezeRelay>	 <originalauthority> [2/2] I had Scottish Power out the other week to switch my meter to a smart meter and they drilled through my electricity cable.
[09:43:57] <MirahezeRelay>	 <rhinosf1> Owen is Octopus
[09:43:58] <MirahezeRelay>	 <originalauthority> Which was great, because then they had to dig up my front garden to lay a new one
[09:44:10] <MirahezeRelay>	 <originalauthority> I asked for a quote with octopus and they never got back to me smh
[09:44:11] <MirahezeRelay>	 <rhinosf1> At least they turned up
[09:44:20] <MirahezeRelay>	 <rhinosf1> Ask @owenrb for one
[09:44:30] <MirahezeRelay>	 <rhinosf1> He works in their collections team
[09:44:36] <MirahezeRelay>	 <originalauthority> think its a lot of jumping through hoops because my electricity is on prepayment
[09:44:37] <MirahezeRelay>	 <rhinosf1> You'll get £50 credit too
[09:44:48] <MirahezeRelay>	 <rhinosf1> Oh prepayment sucks
[09:45:11] <MirahezeRelay>	 <rhinosf1> Mine is changing to credit once BG turn up
[09:45:20] <MirahezeRelay>	 <originalauthority> yeah, I rang and asked SP to switch it to direct debit and they said they would but they haven't yet afaikk
[09:45:49] <MirahezeRelay>	 <rhinosf1> @originalauthority if it's smart PAYG, it should be next working day
[09:45:52] <MirahezeRelay>	 <rhinosf1> Overnight
[09:46:01] <MirahezeRelay>	 <originalauthority> yeah it is, not sure whats happening there
[09:46:31] <MirahezeRelay>	 <originalauthority> the app doesn't even recognise I have a smart meter for gas lmao
[09:47:03] <MirahezeRelay>	 <rhinosf1> Sounds like BG's app
[09:47:09] <MirahezeRelay>	 <rhinosf1> The app is a waste of time
[09:47:33] <MirahezeRelay>	 <rhinosf1> The website is confused
[09:47:40] <MirahezeRelay>	 <rhinosf1> But their app is just broken
[09:47:52] <MirahezeRelay>	 <originalauthority> Yeah, maybe I’ll ring them now actually and see what’s happening
[09:48:11] <MirahezeRelay>	 <rhinosf1> Good idea
[09:48:17] <MirahezeRelay>	 <rhinosf1> FOS didn't pick up this morning
[09:48:26] <MirahezeRelay>	 <rhinosf1> Still haven't heard from them about the stupid bank
[09:48:42] <MirahezeRelay>	 <originalauthority> smh
[09:48:47] <MirahezeRelay>	 <originalauthority> when the regulator aint regulating
[09:49:49] <MirahezeRelay>	 <rhinosf1> I can't wait for TSB to say we're sorry we've been breaking the law for over a year
[09:50:55] <MirahezeRelay>	 <rhinosf1> TSB don't realise I know my way around data law
[09:51:01] <MirahezeRelay>	 <rhinosf1> I've already won one complaint
[09:51:10] <MirahezeRelay>	 <rhinosf1> I think I shared that one with you didn't I @originalauthority
[09:51:29] <MirahezeRelay>	 <originalauthority, replying to rhinosf1> yeah
[09:52:18] <MirahezeRelay>	 <rhinosf1, replying to originalauthority> That complaint was quite satisfying
[09:52:36] <MirahezeRelay>	 <rhinosf1> Because the owner of that company blatantly told me he wouldn't comply with GDPR
[09:52:43] <MirahezeRelay>	 <rhinosf1> And the ICO went err yes you will
[09:54:15] <MirahezeRelay>	 <originalauthority> all these companies out here thinking they're above the law.
[09:55:29] <MirahezeRelay>	 <rhinosf1> He should have been fined for that
[09:55:37] <MirahezeRelay>	 <rhinosf1> Rather than just ordered to improve
[09:56:15] <MirahezeRelay>	 <rhinosf1> But ye the no I'm not going to take any measures to stop companies in sharing data with from harassing my users was quite funny
[09:56:22] <MirahezeRelay>	 <rhinosf1> I didn't expect that to be taken nicely
[09:58:55] <MirahezeRelay>	 <rhinosf1> It was upheld that the improper handling of the request to restrict processing broke the law
[09:59:24] <MirahezeRelay>	 <rhinosf1> And they were ordered to take measures to ensure there providers handled data in accordance with the way the privacy policy said they would
[11:39:45] <MirahezeRelay>	 <owenrb, replying to originalauthority> That's odd - was this back in the energy crisis when switching was on hold or?
[11:40:13] <MirahezeRelay>	 <originalauthority, replying to owenrb> Nah it was like a week and a half ago
[11:40:30] <MirahezeRelay>	 <originalauthority> Maybe a week
[11:40:48] <MirahezeRelay>	 <owenrb> Oh, email?
[11:40:58] <MirahezeRelay>	 <originalauthority> My email?
[11:41:09] <MirahezeRelay>	 <owenrb> No I mean did you email
[11:41:21] <MirahezeRelay>	 <originalauthority> No I filled in the form on the octopus website
[11:42:13] <MirahezeRelay>	 <owenrb> That's very odd. You should be able to get a quote on our website
[11:42:37] <MirahezeRelay>	 <originalauthority> Yeah, I can’t because one of my meters is prepayment.
[11:44:06] <MirahezeRelay>	 <owenrb> Ah okay. You can either email us with your address details + what your EAC/AQ is (or drop me a DM) and I can get something sorted for you today. If you email in, let me know the email and I'll get someone in sales to get back to you
[11:44:53] <MirahezeRelay>	 <originalauthority> Ah interesting, can I DM you?
[11:48:10] <MirahezeRelay>	 <owenrb> Sure
[12:49:16] <MirahezeRelay>	 <paladox> Ohh
[14:55:25] <MirahezeRelay>	 <paladox, replying to originalauthority> Tbf the pm does as well. Law breaker who makes the laws.
[14:56:01] <MirahezeRelay>	 <originalauthority, replying to paladox> Oh fo sure. If there ever was corruption it’s the UK govt.
[14:56:18] <MirahezeRelay>	 <originalauthority> _looks at Boris’ WhatsApp messages_
[14:56:29] <MirahezeRelay>	 <paladox> Lol well him and Rishi