[01:19:26] <MirahezeRelay>	 <tali64> My power just went out and I have no clue why
[02:42:35] <MirahezeRelay>	 <tali64, replying to tali64> It just came back
[13:31:01] <MirahezeRelay>	 <rhinosf1> @owenrb @paladox: I finally took TSB to the ICO
[13:31:08] <MirahezeRelay>	 <rhinosf1> I also suspect they lied to FOS
[13:31:58] <MirahezeRelay>	 <owenrb> Fun fun fun 😅
[13:43:37] <MirahezeRelay>	 <rhinosf1> @owenrb they finally admitted I had 2 online profiles while trying to set a maturity instruction
[13:43:46] <MirahezeRelay>	 <rhinosf1> Something they've been claiming I don't have for nearly a year
[13:43:53] <MirahezeRelay>	 <rhinosf1> Including just last month to FOS
[13:44:15] <MirahezeRelay>	 <rhinosf1> I need to find out (or let FOS find out) exactly what they claimed and provided to them
[13:44:47] <MirahezeRelay>	 <rhinosf1> Because if they've made the claim or their information only shows 1 account, then they've provided false information in response to a demand for info from the ombudsman
[13:44:51] <MirahezeRelay>	 <rhinosf1> Which is really not good
[13:45:29] <MirahezeRelay>	 <rhinosf1> Also they've provided enough now to establish they probably broke data protection law by not correcting info within a reasonable time so hopefully the ICO will take enforcement action
[13:46:01] <MirahezeRelay>	 <rhinosf1> But it does mean even longer before I can finally get a full admission that what they've done is wrong
[13:46:20] <MirahezeRelay>	 <theoneandonlylegroom> what's FOS?
[13:49:17] <MirahezeRelay>	 <rhinosf1> @theoneandonlylegroom finanical ombudsman service
[13:49:47] <MirahezeRelay>	 <rhinosf1> A free alternative to taking legal action against financial services providers to resolve a complaint
[13:50:34] <MirahezeRelay>	 <rhinosf1> They have the same power as a court to demand information
[13:54:14] <MirahezeRelay>	 <bigbee420> oh damn... i hope things get resolved soon
[14:01:09] <MirahezeRelay>	 <rhinosf1> @bigbee420 well they should be resolved fairly soon
[14:01:18] <MirahezeRelay>	 <rhinosf1> But I hope enforcement action is taken
[14:02:14] <MirahezeRelay>	 <bigbee420> yeah hopefully🙏