[11:26:42] !log admin [codfw1dev] testing network changes in cloudgw, expect unrealiable network (T295774) [11:26:46] Logged the message at https://wikitech.wikimedia.org/wiki/Nova_Resource:Admin/SAL [11:26:46] T295774: WMCS VIPs: Netbox netmask inconsistencies - https://phabricator.wikimedia.org/T295774 [18:03:58] hey all - wmf release engineering is running a developer satisfaction survey; we'd love your input: https://wikimediafoundation.limesurvey.net/484133 (x-posted to a handful of channels) [19:55:16] brennen: i filled it in suggesting three improvements -- improve documentation of software, improve availability of live chat support on irc ... [19:55:19] brennen: as some teams provide it only at my night time, and get a skin/theme for wikipedia that is not only reader oriented but is also making writing and contributing links easily available [20:23:21] I'm not a big fan of tech support by chat. Sure, it's useful in its immediacy, but it's ephemeral. The advantage of a mailing list is that the archives are searchable, so one answer will help multiple people who have a similar problem over the span of time. [20:31:24] roy649: and wiki pages too, which I'd prefer instead of mailing lists [20:32:02] That too. The key part is that it's a durable/searchable medium [20:36:07] i tend to put useful information from the chat on wiki in such situations