[17:40:56] <sukhe>	 mutante: you did such a nice job of cleaning up the clinic duty dashboard!
[17:42:39] <mutante>	 sukhe: :) old question is..what is nicer when handling an access request and it "should be done". call it resolved and ask them to "just reopen if any issues" or "assign back and say to please test it.. only resolve upon confirmation".  Tried the second method first and kind of like it.. but once it has been waiting for a week.. time to go back to a) and "optimistically resolve"
[17:43:18] <sukhe>	 yeah no right answers in that sense!
[17:43:18] <mutante>	 we know most of the time the issues mean to help debugging local ssh client config