[08:56:19] Hi! Anyone working on Wikimedia portal here? [08:57:06] Please see T286237 [08:57:07] T286237: Wikipedia Portal does not display Traditional and Simplified Chinese translations from Translatewiki.net - https://phabricator.wikimedia.org/T286237 [08:59:10] Guest25565: you can find the people working on portals at https://phabricator.wikimedia.org/project/view/1619/ [09:00:55] mutante: Thanks, but how can I contact them? Are they here? [09:02:19] Guest25565: one way to contact them is to open a task there, if you click "Open Tasks" on the left and "Create Task" in the upper right corner on the next screen [09:03:35] you can select "New Task" on top, then fill out title and description as if you were writing an email, put "Wikiemdia-Portals" in "Tags" field, dont worry about the rest and you should see some response [09:04:06] mutante: there's already a task though [09:04:13] I'm afraid they are not here on IRC. [09:04:20] Filing a task about reading a task seems unusual [09:04:23] RhinosF1: even better, then a comment on the existing task should do it [09:04:28] Yep! [09:04:44] The person who updates them sometimes connects to irc [09:04:46] also that same portal page is where to check if a task already exists for the issue you want to report [09:05:11] But they're not on at the moment [09:05:38] to really check you'd have to click on each member,see if they have profile links that mention IRC/slack/something else [09:06:08] generally, adding a need for realtime comms reduces the chance to get a reply though [09:06:29] better to do something async (ticket comment, wiki talk page, mail to list, etc) [09:07:59] Since a task is already created, the maintainers have been notified, right? [09:08:46] likely, but at the end of the day it depends on the individual phabricator settings of each of them [09:08:56] it won't hurt if you add a comment [09:09:10] it might raise prio if multiple people add comments [09:09:25] Oh thanks [09:09:33] I'll try [09:10:04] cool, you can use your existing wiki user (or a developer account), you dont need to register a new user just for the ticket system [23:06:31] from -en-help - Hi there - I am receiving an error message "Error contacting the Parsoid/RESTBase server (HTTP 404)" whenever I try to save my draft [23:06:34] anyone know what this is? [23:07:53] unfortunately it could be about 12 different things [23:08:08] but most common in my experience is leaving the edit window open too long [23:08:18] heh [23:08:57] Dragonfly6-7: do you know what page they were trying to edit? [23:09:09] 404 theoretically means the page doesn't exist.. [23:09:11] legoktm - I do not, sorry. [23:09:30] legoktm - I told them to save their work to a text file and restart their browser, and then see if the problem recurred [23:09:40] how long is 'too long' ? [23:10:16] several hours (let me see if I can find the number) [23:24:43] should be 24 hours https://phabricator.wikimedia.org/T235822 [23:25:18] well,we'll see if they come back